DIY Merchandising Manager

The Ecommerce Merchandising Manager (DIY) role is new to Sherwin-Williams and will be influential in supporting the growing presence in the Ecommerce channel which provides our customers an interconnected experience with paint and supplies as it relates to their personal needs to initiate a project. The Ecommerce Merchandising Manager (DIY) will provide support to the Senior Ecommerce Merchandising Manager with the day-to-day administration of product data, product content, imagery, and site search updates. They will partner with peers on the Content, Data Digital, DIY segment, Marketing and Enrichment teams which supports a best-in-class online experience for our customers. 

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Responsibilities:  

• Responsible for creation, execution, and governance of DIY merchandising strategy on digital properties including S-W.com, the Color Expert App and SWSamples.com. This role is the primary business lead of the online DIY strategy and will lead a team that drives toward the DIY sales target by optimizing the digital customer experience to lead to product selection and sales conversion.  
• Partner with the Marketing, Content, Master Data Management team, Marketing communications, Product information, Associated Products, and IT to support site issues, field events, promotions, product updates.  
• Responsible for understanding the product life cycle, inventory, pricing as it relates to the customer’s user experience, messaging, functionality across digital touchpoints. This requires working cross functionally with other teams and vendors and leveraging the needs of the customer, site and app functionality with the capabilities and needs of both internal and external teams to drive business goals.  
• Oversee the setup of new product lines and skus. This will include assigning merchandising associations, product availability codes, image, enrichment of the product and asset attribution. The individual will also be responsible for product maintenance of current master catalog and subsequent sales catalogs.
• Manage a team that updates the attribute dictionary through assignment of defining attributes by product line so that skus can be easily selected for viewing or purchase and by descriptive attribution for merchandising associations.
• Manage team that supports Digital Marketing team with SEO updates, redirects, site errors, etc.  
• Manage team that supports promotional activity for the DIY customer and strategically works with promotional team on what our digital channel needs in order to maximize each promotional time frame.  

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

FORMAL EDUCATION:  

Required: 

• Bachelor’s degree  

Preferred: 

• Bachelor’s degree in Business, Marketing, Merchandising, or related study

KNOWLEDGE & EXPERIENCE:

Required: 

• 3 years of Ecommerce experience in a similar business model.

Preferred: 

• 5 years of Ecommerce experience in a similar business model.
•  Building materials, coatings industry, experience a plus.